Cats to the Rescue!

Believe it or not, there is a declining number of dog-owning households in the...

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The State of Emergency and Specialty Veterinary Care

Instinct Science’s second annual State of Emergency and Specialty Veterinary Care Report gauged morale...

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Inside Patterson Veterinary’s National Sales Meeting

Animal health team members from the U.S., Canada, and the U.K. recently met in...

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Finding the Root Causes of Problems

Would you rather be the company known for solving problems when they happen or...

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The Cost of Veterinary Care

One of the current and more visible trends in the animal health industry is...

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Counting the Cost of Pet Ownership

Respondents to a recent survey are feeling the heftier price tag of pet ownership....

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In Customer Interactions Start with Yes

How to use the right word at the right time in customer interactions. It’s...

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Shifting Sands in Veterinary Industry Trends

Making sense of the latest industry trends and how they affect the role of...

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The State of Allyship

A recent survey provides a starting point for industry efforts to promote the advancement...

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The Customer Hierarchy of Needs

How to get your customers feeling good about you and the products/services you provide...

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