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Prepare to NOT Lower Your Price

Best practices sales reps can use for negotiating with clients. Tired of customers asking...

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Dealing with Customer Negativity

How reps can navigate negative reactions in customer conversations. Occasionally it seems like some...

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It’s That Time of Year – Holiday Conversations

The holiday season provides reps with many topics of conversation to have with loyal...

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How to “Lyft” People Up with Happiness

Spreading happiness can connect us with more colleagues and more clients. A few weeks...

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All Mistakes are Not Equal: Errors of Apathy and Enthusiasm

How purpose-driven leaders handle two kinds of mistakes. There’s a big difference between errors...

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Predicting your Professional Future

How to use technology to enhance your customer relationships. I recently attended the Veterinary...

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Selling is About Getting Decisions

One key to selling is understanding your customers as decision-makers. The most successful sales...

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Followership as a Sales Skill

Successful sales leaders are great followers first. For decades, experts have said that leadership...

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Boosting Feline Clinic Visits

How feline care can be a growth opportunity for veterinary practices. One thing that...

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How to Bring a Dead Sale Back to Life

The first step? Acceptance. You get a call from a dream prospect who says...

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